Shipping
Processing Orders
At JLouren, we’re committed to ensuring your orders reach you quickly and reliably. We process all orders within 0–2 business days, so your items get on their way as soon as possible.
Please Note: Once an order has been processed, we are unable to cancel it. To avoid any sizing issues, please ensure you select the correct size according to our provided size chart, or contact support at support@jlouren.com.
Delivery Time & Rates
🇺🇸 United States
We ship to customers throughout the United States, including:
- P.O. Boxes
- U.S. military bases, including APO/FPO addresses
- American Samoa
- Guam
- Puerto Rico
- U.S. Virgin Islands
Estimated Delivery: 5–10 business days
Shipping rates are based on order weight:
- Up to 0.6 lb.: $4.99 USD
- Up to 1 lb.: $6.99 USD
- Up to 5 lb.: $10.99 USD
- Over 5 lb.: $15.99 USD
Expedited and overnight shipping are not available.
🇨🇦 Canada
We currently ship to customers throughout Canada.
Estimated Delivery: 12–18 business days
Shipping rates are based on order weight:
- Up to 0.6 lb.: $4.99 CAD
- Up to 1 lb.: $6.99 CAD
- Up to 5 lb.: $12.99 CAD
- Over 5 lb.: $19.99 CAD
Expedited and overnight shipping are not available.
Important Shipping Information
- Delivery times are estimates and may vary depending on the destination, carrier, holidays, or circumstances outside our control.
- Orders are processed within 0–2 business days before shipment.
- The applicable shipping rate will be displayed at checkout based on your order and destination.
- Orders containing multiple items may be shipped separately depending on product availability and fulfillment location.
- Tracking information will be provided when available.
If you have any questions about your order or delivery, please contact us at support@jlouren.com.