Women’s Cable Knit Cape Turtleneck Sweater

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

By completing the purchase, you acknowledge and agree that it is your responsibility to provide accurate measurements for your order. If the received product does not fit due to inaccurate measurements on your part, JLouren reserves the right to deny a refund. We understand the importance of sizing, and we strive to provide detailed information to assist you in making informed decisions. However, please be aware that due to variations in manual measurements from our suppliers, we cannot accept returns or provide refunds for items where the incorrect size was ordered. We encourage you to review our sizing information carefully and contact our customer support team if you have any questions before placing your order. Your satisfaction is important to us, and we appreciate your understanding of our sizing and refund policy.

To start a return, you can contact us here. so we can give you our return instruction and address your concerns.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Read more our Return and Refund Policy